ClickPrint3D – Terms of Service

Effective Date: 04/01/2025

Welcome to ClickPrint3D ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website and services located at https://www.clickprint3d.com ("Service" or "Platform"). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Service.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Service.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You agree to provide accurate and complete information.

You are responsible for all activity that occurs under your account.

3. User-Uploaded Content

You retain all rights to the 3D models (e.g., STL files) you upload to the platform.

By uploading content, you grant ClickPrint3D a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and print the models solely for the purpose of fulfilling your orders.

You represent and warrant that you have the legal right to upload and request the printing of any file or model submitted.

4. Prohibited Content

You agree not to upload, request printing of, or distribute any content that:

  • Violates any applicable law or regulation.
  • Infringes on any intellectual property rights, including copyrights, trademarks, or patents.
  • Is obscene, sexually explicit, defamatory, or otherwise objectionable.
  • Is designed to cause harm or facilitate violence (e.g., weapons, weapon components, or explosives).
  • Is regulated by ITAR (International Traffic in Arms Regulations), EAR (Export Administration Regulations), or other national security laws.
  • Violates any third party’s rights of privacy or publicity.
  • Could be considered unsafe, dangerous, or unsuitable for 3D printing due to structural or mechanical defects.

We reserve the right to reject or remove any file or order at our sole discretion.

5. Intellectual Property

All content provided on our platform, including text, graphics, logos, and software (excluding user uploads), is the property of ClickPrint3D or its licensors and protected by copyright, trademark, and other intellectual property laws.

6. Order Fulfillment

We make every effort to ensure prints are produced to your specifications, but we cannot guarantee exact outcomes.

Minor imperfections or variations may occur due to the nature of 3D printing.

We reserve the right to cancel orders we deem illegal, infringing, or otherwise against our policies.

7. Shipping and Returns

Custom prints are generally non-refundable unless defective or damaged in transit.

If you receive a defective item, contact us within 7 days of delivery with photos and a description of the issue.

All shipping times are estimates and not guaranteed.

8. Limitation of Liability

To the fullest extent permitted by law:

  • ClickPrint3D shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability for any claim arising from the use of our Service shall not exceed the total amount paid for the order in question.

9. User Indemnification

You agree to indemnify and hold harmless ClickPrint3D, its officers, employees, and affiliates, from any claims, liabilities, damages, or expenses (including legal fees) arising out of:

  • Your violation of these Terms.
  • Your infringement of any third-party rights.
  • The content you upload or request to be printed.

10. Modifications to the Service

We may modify or discontinue our Service at any time without prior notice. We also reserve the right to update these Terms at any time. Continued use of the Service after such changes constitutes your acceptance of the new Terms.

11. Termination

We may suspend or terminate your access to the Service at any time for any reason, including if we believe you have violated these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@clickprint3d.com